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Reaching us safely: the emails, social accounts, and app links on this page are our only official channels. ELLIPAL has no phone support and will never ask for your recovery phrase, so ignore any "hotline" number or message that does. When in doubt, check www.ellipal.com.

Contact Us Directly
Customer Support cs@ellipal.comProduct questions, warranty & replacement, technical help. Orders & Delivery support@ellipal.comShipping questions, order status, refund processing. Promotions & Campaigns promotion@ellipal.comMarketing activities and EDM newsletters. Business & Partnerships business@ellipal.comWholesale, distribution & collaboration. Affiliate & Influencer affiliate@ellipal.comAffiliate program, influencers & blog contributions. Security / Vulnerability Report src@ellipal.comReport a security issue in the ELLIPAL system.
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These are our only official social channels. If an account isn't one of these, it isn't us.

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