I would like to know if you offer live customer phone support to walk me through the correct process on transferring my crypto off the exchange to my Ellipal cold wallet to avoid any mistake?
ELLIPAL X Card
Tap to Crypto.
NFC cold wallet for beginners.
Carry your crypto on a card, secure every transaction with a tap.
Why X Card
A cold wallet you'll actually carry.
The ELLIPAL X Card gives you the same self-custody as any cold wallet: your keys, and nobody else's.
BANK
CREDIT
ELLIPAL X Card
It's a card
Slim enough to sit beside your bank cards.
ELLIPAL X Card
Tap to sign
Hold it to your phone. That's the whole gesture.
ELLIPAL X Card
battery
charger
cable
Battery-free
No battery, no cables, ready whenever you are.
Portefeuille froid ELLIPAL X Card
Manage 10,000+ Tokens across 45+ Blockchains. Swap, Buy, Sell, Staking and payment availability varies by provider and region.
Slim. NFC-based. Tap to sign
Set up your wallet entirely offline
3 Cold WalletsRun Special: 50% Off
Back up one wallet, or run several.
7 400 XPF 14 700 XPF
Family BundleRally Savings
Tap to Crypto
14 200 XPF 29 400 XPF
1 Cold WalletRally Savings
Tap to Crypto
6 500 XPF 8 700 XPF
Collection: Black
Quantity
FAST, TRACKABLE DELIVERY
FAST, TRACKABLE DELIVERY
Shipping to 140+ countries, with orders dispatched within 48 hours. Track your order here.
1-YEAR WARRANTY. FREE REPLACEMENT.
1-YEAR WARRANTY. FREE REPLACEMENT.
Covered for 1 year. Eligible claims receive a free replacement, not a repair.
SELF-CUSTODY. ALWAYS YOURS.
SELF-CUSTODY. ALWAYS YOURS.
ELLIPAL never collects or stores your seed phrase or private keys. Our support team will never ask for them.
Set up · Use
Ready in 3 Minutes
Create your wallet in a secure offline environment, then connect to the ELLIPAL App and you're ready to go.
Create
Offline Setup, Start to Finish
Create your wallet on a dedicated offline device (ELLIPAL X Card Starter). Your keys are generated with zero network exposure, secure from the very first step.
Connect
Tap to Connect
Tap your ELLIPAL X Card to your phone to connect to the ELLIPAL App. Manage your assets, swap, stake, buy, sell, pay, or connect to dApps.
Go
Use It Anywhere
Whether you're traveling, shopping, or on the go, you can manage your crypto with just one tap.
Separate · or Back up
Multiple cards, two ways to use them.
Give each card its own wallet to keep your funds fully apart, or join several cards to the same wallet as a backup. Many owners start with more than one.
WAY 1
Three Cards. Three Wallets.
Give each card its own wallet, so your savings, spending, and trading stay fully separate without compromising protection.
Way 2
One wallet, backed up.
Every ELLIPAL X Card can join the same wallet as a backup, so one lost card won't lock you out.
Seed Phrase
Move any wallet in with a Seed Phrase. Move out anytime.
No transfersNo new accountsNo starting over
Secure chip
Built on a CC EAL6+ Secure Chip.
CC EAL6+ is one of the highest security ratings a chip can earn, the same class used in passports and bank cards. The CC EAL6+ Secure Chip generates and stores your Private Keys. Only signed transaction data leaves the chip.
Bank-grade security
The same chip standard used in passports and bank cards.
Zero exposure
Your private key is generated inside the secure chip and stays there.
Built for defense
Engineered to withstand physical tampering and external threats.
No maintenance
No battery, no charging, no firmware updates to keep up with.
Compare
True self-custody. Nothing to trust.
No account to freeze, no bank hours, no one to ask before you move your own money.
Banks & exchanges
You, with the X Card
✕
Your account can be frozenA provider can lock or suspend access whenever they decide to.
Your keys, which can't be frozenNo company holds them, so no company can lock you out.
✕
Limited to their opening hoursTransfers can stall on weekends, holidays, or maintenance.
Move crypto anytime, 24/7The blockchain never closes, and neither does your access.
✕
Permission needed to move fundsLimits, reviews, and approvals can sit between you and your money.
No one to ask, everYou sign with the card in your hand, on your own schedule.
Specifications
Technical Specifications
| Type of Wallet | |
| Self-custody Wallet | Yes |
| Cold Wallet | Yes |
| Security | |
| Signing Method | NFC Tap Signing, seamless connection with ELLIPAL App |
| Secure Chip | CC EAL6+ Secure Chip |
| Seed Phrase | Create: 12/18/24-word Seed Phrase; Recover: 12/15/18/21/24-word Seed Phrase |
| Passphrase | Yes |
| Card-PIN | 6-digit minimum, up to 16 digits |
| Factory Reset | After 10 incorrect Card-PIN attempts |
| Usability | |
| Portability | Credit card size, ultra-slim, fits in any wallet |
| 100% Offline Setup | 1–3 minutes with the ELLIPAL X Card Starter |
| Android & iOS | Yes |
| Connect dApps | Yes, connects via WalletConnect |
| Crypto Supported | |
| Supported Tokens | 10,000+ Tokens |
| Supported Blockchains | 45+ Blockchains |
| NFTs | Supported (ETH & Polygon) |
| Physical Specs | |
| Battery | No battery (No charging required) |
| Lifespan | 30 years |
| Dimensions | 85.60 × 53.98 mm (Standard Credit Card) |
What's included
In the Box
review
What Our Customers Say
Customer Reviews
Overall rating: 4.8 / 5 from 693 reviews.
I’ll
Es ist das einfachste Portemonnaie und passt zusammen mit meinen Karten in mein Portemonnaie.
Great product, provides a sense of security and control that leaves me unbothered. Having no worries about my investments.
I got my Ellipal X Card Cold Wallet & put my Code down, but I don't know how to use it? To add or take XRP or Bitcoins? I'm a 72 yr old Disabled Combat Medic with Dementia & PTSD. Could someone PLEASE help me before I lose my Coins, Thanks
Store owner replied: Hi Ronald, your ELLIPAL X Card secures the wallet keys used to receive and send your XRP and Bitcoin. To receive crypto, follow https://support.ellipal.com/x-card/view-receiving-addresses and copy the address for the correct coin and network. To send crypto, follow https://support.ellipal.com/x-card/send-crypto and authorize the transaction with your ELLIPAL X Card and Card-PIN. We recommend starting with a small test amount. If you need step-by-step assistance, please contact cs@ellipal.com. Never share your Seed Phrase, Private Key, or Passphrase.
awesome product. Quick setup and ease of use
Store owner replied: Thank you for your feedback—we’re glad you found the setup quick and the ELLIPAL X Card easy to use!
Ride fast shut up easy started my air free account.
Store owner replied: Thank you for your feedback—we’re glad the ELLIPAL X Card setup was quick and easy for you!
Very easy to set up and use. I highly recommend ELLIPAL
Store owner replied: Thank you for recommending ELLIPAL—we’re glad you found it easy to set up and use!
Meiner Meinung nach die beste coold wallet !
Store owner replied: Thank you! We’re delighted that you consider the ELLIPAL X Card the best cold wallet.
Muy buen producto
Store owner replied: Thank you! We’re glad you’re happy with your ELLIPAL X Card.
Amazing product
Store owner replied: Thank you! We’re delighted that you’re enjoying your ELLIPAL X Card.
A bit easier than Tangem but I can't seem to add the Ellipal address to Kraken?
Store owner replied: To add your ELLIPAL address to Kraken, open the correct asset and network in the ELLIPAL App, tap Receive, and copy the address. In Kraken, open Withdraw, select the same asset and network, add the copied address, and complete Kraken's confirmation step. Please verify the full address and send a small test amount first. Full guide: https://www.ellipal.com/en-sg/blogs/guides-comparisons/how-to-withdraw-crypto-from-kraken-to-a-cold-wallet If Kraken still rejects the address, please email the coin, network, and a screenshot of the error to cs@ellipal.com.
very easy to use. i like them better than the titan
Store owner replied: Thank you! We're glad you find the ELLIPAL X Card easy to use and a great fit for your needs.
Jjj
Store owner replied: Thank you for choosing the ELLIPAL X Card!
It was incredibly easy to set up. If you had questions during the set up, they responded quickly.
Store owner replied: Thank you for sharing your experience! We're glad the ELLIPAL X Card was easy to set up and that our team could answer your questions promptly.
Try
Store owner replied: Thank you for giving the ELLIPAL X Card a try!
Easy to get it started and easy to transfer what you need to transfer. App is also easy to use. Be smart and use a cold wallet.
Store owner replied: Thank you for the detailed feedback! We're glad the ELLIPAL X Card and App made setup and transfers straightforward while giving you the benefits of self-custody.
I am not catching on quickly to be able to get started. I have struggles following some.of your instructions. I had to search several times til I realized they wanted the multi digit number I created at the beginning in order to get my phone to link with my card. I have yet to figure how to get money on my card to begin purchasing.
Store owner replied: The multi-digit number you created is your Card-PIN, which is used when connecting the ELLIPAL X Card and authorizing transactions. Crypto is not loaded onto the card as a cash balance; your assets remain on the blockchain while the X Card protects your private key. To transfer crypto from an exchange or another wallet, open the correct asset and network in the ELLIPAL App, tap Receive, copy the address, and make sure the sending platform uses the same network. Start with a small test amount. Receive guide: https://support.ellipal.com/x-card/view-receiving-addresses You can also purchase crypto through the App's Buy feature using an available third-party provider: https://support.ellipal.com/docs/features-and-advanced-usage/service-features/how-to-buy-crypto-with-ellipal If you still need help, please email cs@ellipal.com.
Great
Store owner replied: Thank you! We're glad you're enjoying the ELLIPAL X Card.
Love this its super easy to use.
Store owner replied: Thank you! We're glad you love how easy the ELLIPAL X Card is to use.
I like you can store Bsv.
Store owner replied: Thank you for your feedback! We're glad BSV support is useful for your ELLIPAL X Card wallet.
Amazing product couldn't be happier
Store owner replied: Thank you! We’re delighted that you’re so happy with your ELLIPAL X Card.
Easy to purchase, just followed the prompts! I feel I'm safer and protected from hackers etc. Arrived exactly within predicted time and my mind is at ease, thank you
Store owner replied: Thank you for your detailed feedback! We’re glad the ordering process and delivery went smoothly and that the ELLIPAL X Card gives you greater peace of mind. Its self-custody design, CC EAL6+ secure chip, Card-PIN protection, and NFC Tap Signing help keep your private keys protected inside the card while you remain in control of your assets.
I was surprised how easy it was to set up and make a purchase.
Store owner replied: Thank you! We’re glad the ELLIPAL X Card was easy to set up and made your purchase experience straightforward.
Good product
Store owner replied: Thank you! We’re glad you’re happy with your ELLIPAL X Card.
Easy
Store owner replied: Thank you! We’re glad you found the ELLIPAL X Card easy to use.
Great cold wallet was so simple to set up, easy to use, fells good to have security and independence from exchange s and gov.hacker security Sweet thx for a great system protection
Store owner replied: Thank you for the detailed feedback! We're glad the ELLIPAL X Card was simple to set up and gives you greater confidence in self-custody. Its CC EAL6+ secure chip and NFC Tap Signing keep your private keys protected inside the card while you remain in control of your assets.
Very easy to set up. I now feel confident about my crypto holdings.
Store owner replied: Thank you! We're glad the ELLIPAL X Card was easy to set up and gives you greater confidence in managing your crypto.
I did receive the cold wallet. It had no set-up instructions so I haven't gotten to use it.
Store owner replied: The ELLIPAL X Card is initialized offline using the ELLIPAL X Card Starter. Insert the X Card into the Starter, create a wallet, securely back up the Seed Phrase, set your Card-PIN, and then connect the card to the ELLIPAL App via NFC. Never share your Seed Phrase or enter it into an app or website. Full setup guide: https://support.ellipal.com/x-card/create-a-new-wallet If you need further help, please email cs@ellipal.com.
Very easy to use
Store owner replied: Thank you! We're glad you're enjoying how easy the ELLIPAL X Card is to use.
Literally very easy to set up. Wasn’t difficult at all. Perfect instructions
Store owner replied: Thank you for sharing your experience! We're glad the ELLIPAL X Card setup and instructions were clear and easy to follow.
Took me about 10 minutes to get it set up Love it
Store owner replied: Thank you! We're delighted that you had your ELLIPAL X Card set up in about 10 minutes and are enjoying it.
It awesome!!
Store owner replied: Thank you! We're glad you're enjoying your ELLIPAL X Card.
I've used ELLIPAL for years now. This new card is a lot easier to use
Store owner replied: Thank you for being a long-time ELLIPAL user! We're glad the ELLIPAL X Card has made your experience even easier.
Similar to Tangem card, except ellipal Xcard seems better cause the offline device generated seed offline, only activate through phone app once. Wish the card set come in other color as well.
Store owner replied: Thank you for the detailed feedback! The ELLIPAL X Card is initialized offline with the ELLIPAL X Card Starter, and its private keys remain protected inside the card's secure chip while NFC Tap Signing keeps transactions convenient. We've also noted your suggestion for additional card colors.
Easy to use
Store owner replied: Thank you! We're glad you find the ELLIPAL X Card easy to use.
not sure how to transfer the cold wallet, does me no good it I can't make transfer
Store owner replied: We apologize for the inconvenience this has caused you. If you are transferring crypto into your ELLIPAL X Card wallet, open the asset in the ELLIPAL App, tap Receive, and copy the receiving address. Make sure the sender uses the same network. Receiving does not require tapping the X Card. Guide: https://support.ellipal.com/x-card/view-receiving-addresses If you are transferring crypto out, open the asset in the App, tap Send, enter the receiving address and amount, verify the network, then tap the X Card to complete NFC Tap Signing. We recommend sending a small test amount first. Guide: https://support.ellipal.com/x-card/send-crypto If you still need help, please email cs@ellipal.com with the asset, network, and a screenshot of what you see.
Easy to use and convenient
Store owner replied: Thank you, David! We're glad you find the ELLIPAL X Card easy to use and convenient.
Was easy to set up . Feel alot better having my XRP moved to a safe place . 😄
Store owner replied: Thank you, Tammy! We're glad the ELLIPAL X Card was easy to set up and that you feel more confident holding your XRP through self-custody.
After transferring my crypto Elli leaves the address in memory which isn’t good
Store owner replied: Hi Kevin, a Wallet Address is public Blockchain information, and seeing an address in the ELLIPAL App does not expose your Private Key or give anyone control of your assets. If by 'address in memory' you mean a copied address, saved recipient, or another specific screen, please email cs@ellipal.com with a screenshot of that page so our team can identify exactly what you are seeing.
Before you decide
A few more things worth checking.
Still weighing it up? These take two minutes and cover what most people ask before they buy.
Supported Coins & ChainsView Coin List See every blockchain and token this wallet supports before you buy.
Step-by-Step Setup GuideRead the ELLIPAL X Card Guide See exactly how offline setup works with the ELLIPAL X Card Starter.
Still Have Questions?Visit Help Center Get help with orders, setup, and troubleshooting.