Why Is My Mnemonic Phrase Invalid When I Import It?

If a prompt telling you your mnemonic phrases were invalid appears when you import them into the ELLIPAL Wallet, it means that the software does not recognize the mnemonic phrases you imported. There are several possible reasons for this occurring:

1. The imported mnemonic phrases are not the right English words.Please double check all words spell completed and lower letters

Check that mnemonic phrases are entered correctly. You can use the public standards of BIP39 to find spelling errors:

https://order.ellipal.com/lib/Mnemonic_words.xlsx

2. Make sure the pharses are separated by spaces, not by line breaks.

3. You may have wrote down the wrong phrases due to case-insensitivity or other reasons.


 

 

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