ELLIPAL Update Guide

New Version Update 3.12.0
1. Added support for XRP BIP44 account addresses
2. Fixed DOT/KSM signature parsing issues
3. Fixed NFT signature scanning issues
4. Fixed other known bugs

Before Update

Check The Version of Your ELLIPAL Cold Wallet

1) Go to settings;
2) Select "About";
3) See ELLIPAL's version.

Update ELLIPAL Titan

Micro SD card must be FAT32 formatted for the update to work.

How to FAT32 Format

Step 1 Download Update File

Make sure to "Save File". You can also save it directly to the SD card. If you did not save it directly, copy the update file to the SD card.If the update file is the only file on the SD card, the preparation is complete.

Please do not change name of the update file or unzip it. Keep it as it is (Ellipal_ec02_v3.12.0)

PLEASE NOTE: For Mac OS, the preferences within your browser (Safari, Chrome etc) must be set to "stop automatically unzipping downloaded zip files" for the updated file to be extracted properly. It will not work unless it is a zip file.

For Mac users, it is recommended to download the upgrade file using Chrome rather than Safari to prevent potential upgrading issues.

Download ELLIPAL Firmware 3.12.0

Step 2 Connect Adapter To ELLIPAL Titan


1 - Insert SD card into adapter.
2 - Connect USB cable to adapter and a power source.

*The adapter light must be blue to indicate it has read the card properly. If the light is green, try another SD card or adapter instead.

*Note: Use a standard power socket, not a laptop to protect your device.

Step 3 Update

1 - On Titan, go to "Settings" > "Update".
2 - Click "Start update" and wait 3 minutes.
*Note: Titan will restart during the update. Please don't worry and don't touch it.

Please double-check the following instructions:

1. Make sure the SD card is formatted to FAT32 (Allocation unit size to 32kb).
2. Make sure the SD card has been emptied and has only 1 update file in it.
3. Make sure the SD card has been plugged into the adapter totally.
4. Make sure the Titan device is being charged during updating.



Share information about your ELLIPAL Titan users please continue below

But ELLIPAL EC01 (first model) users please CLICK below.

ELLIPAL EC01 Update Guide


Contact cs@ellipal.com, we will reply within days.

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